We would like to write this blog to share with our customers about the process of working from the beginning till shipping out the product to destinations.
Please refer our below information and let us know your question. We are happy to share as must as we could.
Step 1: Sending out enquiry.
We are happy to receive your enquiry via the Website, whatsapp and Email.
Drop us your enquiry here:
By Whatsapp: +84778969138
By email: uni@uniexim.vn
Step 2: Disscussion.
After receiving your enquiry, we will send quotation including photo, dimension, material, price, loading ability, packaging style.
We will discuss details according to your question.
Step 3: Confirmation, Payment
An official email to be sent to Uniexim as a confirmation.
Payment with 30% of deposit upon confirming all details.
Step 4: Making sample
After finalizing all information, we will produce sample.
Sample producing process:
Uniexim informs the sample lead time.
Making the mold/mould and color swatches.
Produce sample. Uniexim will produce 2 samples ( one for keeping at our office, 1 will be sent to customer’s office). Then, take photo for approval via email.
Revise or making again new samples to match with customer’s requirement.
Aprove sample via email => sending 1 sample to customer’s office via courier ( DHL, Fedex….)
After receiving the sample, customer will send email for confirmation to start the mass production.
Step 5: Mass production
After receving email of approval, Uniexim start mass production and update the production process every week.
Step 6: Packaging process
Following the discussion and the approved quotation, Uniexim start to pack product and take photo for customer check.
Step 7: Booking/Shipping out container
FOB shipment: Uniexim will inform customer the estimated cargo ready date. Information of the Shipping Agent need to be given to Uniexim at least 10 days before the estimated cargo ready date.
CNF, CFR shipment:
Uniexim will decide on the Carrier, Shipping Agent. Sea Freight /Air Freight, Free time and other charges are informed customer in advance before proceeding the booking.
Step 8: Documentation.
After receiving 70% of the balance payment. The full set of Original document will be sent to customer’s office promptly.
Please refer to the tab “FOR IMPORTERS” for details of the document sent.
Step 9: Cargoes unload.
Before unloading products from the containers, please take photo and if there is any broken products founded, please send us details for further working.
Kindly refer to the tab “ SHIPPING & CLAIMS” for further details.
